Occurred several months ago but had not gotten around to posting this review until now: I visited Polly's Fine Jewelry to purchase my husband a surprise gift for his prestigious academic accomplishment. I interacted with a sales person (woman) who asked me several questions trying to determine how I am able to comfortably afford this very expensive purchase. My interaction with her was very uncomfortable and had the essence of prejudice and/or disbelief. She was intrusive and did not seem to believe what I was telling her during the conversation which I initially thought was two people sharing pleasantries. Of course I realized this was not the case very quickly. I initially thought it may be in my head, but no. I returned to see if the item I inquired about had transferred from another Polly's only to be met with the same treatment. I was able to get my husband this item but we will not be using any Polly's for our jewelry purchases any longer. If I had more time to search other jewelers I would not have purchased the item from Polly's. I was on a time crunch unfortunately. This is unfortunate as we have purchased several jewelry pieces from Polly's (other locations) over the years. I have not experienced this treatment at any other locations, however, this experience has effected me enough that I will commence my search for...
Read moreThe staff of Polly's is second to none! Extremely knowledgeable, friendly, and professional. As someone who has purchased multiple pieces from Polly's over the years... I can personally guarantee you that your experience during the entire process will be nothing short of amazing. To me, as a consumer, the experience is just as important as the quality of the product. They make the shopping/buying process fun because they enjoy and understand jewelry!! This relationship doesn't end when you walk out of the door with your purchase. They stand behind their products long after you walk out the door with them.
We have referred countless numbers of friends, family, and coworkers to Polly's over the years and they have all had similar experiences...Polly's lets the results speak for themselves! There is a reason that they are one of the lowcountry's oldest and most reputable/reliable jewelry businesses!
I challenge anyone that is in the market for jewelry or timepieces to take a hour or so out of your day and go visit one of the locations and you will not be disappointed!! It may be your first trip to Polly's but it won't be your last! Trust me. If they do not have what you are looking for...they will find it...
Read moreI am extremely happy with my experience With Polly's Jewelry!
I was planning a surprise Engagement for months and my ring search was just as stressful as planning the actual event. One thing I knew FOR SURE was that I wanted to have an "EXPERIENCE". As a Man, I only planned on doing this ONCE which makes it extremely important to have fantastic service and assistance throughout the process. I was shopping in both SC and in NY where I had some connections to jewelers in the NY area. I felt like I was not getting adequate service in NY and it was the service of one particular rep that drew me BACK to this store....Claudia.
Claudia helped with getting her ring size(lowkey) when she thought we were just looking for a jewelry piece. I had kept in touch for several months and Claudia was EXTREMELY patient and took her time to respond to all of my questions. She truly made my experience 5-Star! Thank you all for your help and I will certainly recommend/refer more clients here!...
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