Blue Moon Trading Company — Local services in North Myrtle Beach

The products were very nice, although the customer service was disappointing. We were in the store Sunday evening October 11th. There were sweatshirts on sale for $10 that said green with Navy. We ask the employee which shade of green was on sale because one was a bright green and the other was lime green. The employee rudely answered they are both the same color, although they were two vary different colors. When we said they are not the same color, it seemed to anger the employee and then she said, I dont know why they did that!

If this was my business, I would want employees who are more customer focused. This clearly is not someone who should be working...

I purchased two shirts in size large. No fitting rooms, so i specifically asked the cashier if i could return. Was told “no problem with receipt and tags.” Cashier had dirty nails, and a meth makeover. I was able to exchange one for the proper size, but they were out of the other. They wouldn’t refund my money. I was told to exchange for something completely different. Now i have a shirt that doesn’t fit. Mistake because my wife had a handful of clothes to buy and of course we didn’t out of principal. Buyer beware…… be the guy/girl that tries on clothes in the middle...

Worst customer service ever! Sharks tooth necklace broke the day we bought it but they wouldn’t exchange it for a new one, even with the receipt because we didn’t bring it back the same day. We were on vacation and brought it back 3 days after. The receipt says you have 30 days. “Manager” stated that it’s just the way they handle it. She couldn’t show me the policy in writing. Don’t waste your money there on trinkets. Just go to the Gay Dolphin, have more, better selection,...