Lane Bryant — Local services in North Olmsted

I absolutely despise shopping, but my experience with Abigail was nothing short of a revelation. She made the entire process so enjoyable and stress-free that I found myself actually looking forward to each decision. Abigail went above and beyond, searching through racks to find clothing that matched my style, helping me decide on different items, and making everything feel effortless. We even bonded over my Loki backpack, and she shared some of her favorite things in the store, making the experience personal and fun.

As a hospitality professional, I can confidently say that if I could steal Abigail for my own workplace, I would in a heartbeat. She’s truly an asset, and to top it all off, she sent me a handwritten note thanking me for allowing her to assist me. She even remembered it was my birthday and reminded me when to use my Lane Style Cash. Abigail is an angel, and I’m so grateful for her...

I have been buying my bras here for the past 10 or so years. Not sure if I will be back after my latest shopping experience. I originally came in to get measured (since it's been a while; 2 years & I recently had a kid), to get a few new bras & possible matching panties. Upon entering the store, my step daughter & I were NOT greeted, were never offered any help (I couldn't find my size in one type of bra), the sales associate never left from behind the cash wrap. Then at one point, multiple employees came out from the backroom, not a single one said anything to us. At that point I just grabbed the bra I usually get (which clearly I needed a bigger size; I desperately needed a new one & just wanted out of the store). Extremely poor customer service. I much rather...

I usually order online and haven't been in an actual store for over a year until this week. I was very disappointed at the lack of help I was offered. The staff was very rude when I had questions about clothing items. It may be because I was browsing the clearance racks. They acted annoyed immediately when I chased them down to ask a question. I can honestly say that I wont be in any big hurry to go into a store Anytime soon. It is a shame because it's hard to shop online and...