I know that I am not in the Spencer's brand store often but at this location I was able to find the Nintendo brand's Mario hat for a Halloween event at my fiancé's family's campground and it was perfect. It was the exact type I need ed and they had the other characters Luigi and Waluigi's hats but they did not have a Wario hat and he is my favorite anti hero- hero from the Super Mario Bros. universe of Nintendo Games. Maybe Nintendo will come out with one. Also their stock of different shirts and other items made the...
Read moreThe store was nice, but the staff were not. My friends and I were walking around and the staff was like watching us and kind of following us around. We wanted to go in the back and they wouldn't let us even though I was 17. Then, when we tried to leave, a woman working there accused us of stealing a pack of gum we had been looking at, which of course we didn't! Honestly, it was a really uncomfortable experience, the Spencer's at the Great Lakes Mall is...
Read moreAlison needs to work on her customer service, I had questions about why i got told 2 different things from in store to over the phone and she was so rude. I asked for her name and she said i don't need to worry about that like yea i do if you are providing bad customer service the company needs to know and be able talk directly to the person ruining it not the whole team. Only reason i got it was because the guy in the front and hopefully...
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