The Blue Marble, Northampton — Local services in Northampton

We brought back an item in a brand new unopened condition. We had the receipt. We were rudely informed by 2 people, at the same time, that "Everyone was told when they purchased anything, that items could only be returned by the 6th". It is January 9th. We did not get that message while purchasing approx $500 worth of clothing. My husband bought this one item on a separate receipt. I felt attacked and disrespected. I left the store saying we had to agree to disagree.

I also had explained that I couldn't celebrate Christmas with my family until 3 days ago, as I had to go to the ER on Christmas Eve, and I tested positive for RSV. Therefore our holiday was cancelled until this past Saturday.

No exception was made. So disappointed.

have RSV for the holidays,...

My experience at The Blue Marble store in Northampton was extremely disappointing. The attendant who assisted me displayed terrible attitude right from the start. I had trouble paying with my Spanish cards, and instead of helping, the attendant seemed irritated and unwilling to resolve the issue. After insisting several times, I finally managed to get one of my cards to work, but the feeling I was left with was that they didn't care at all about my situation. The lack of professionalism and empathy from the store staff made my shopping experience utterly unpleasant. I would definitely not recommend this...

its a great store just a little on the expensive side when shopping for gifts for the holidays especially after ive bought stuff at the malls on black friday i barely have any $ left. havent been in a year or two but the only thing that is stopping me is the people next door at the restaurant keep asking me if im interested about buying from their restaurant and im not i politely say no thank you but to no avail. no matter which way i try to enter its impossible. other then that both locations are great the northampton one i dont know if its...