Dear Northhamtpon Brewery (NHB),

Let me briefly explain to you why I will NEVER eat, drink , or lounge at your establishment again.

Last night my partner and I decided to eat dinner there to celebrate our first Christmas as well as me obtaining my licensure. At the high table next to us were seated three white middle-aged folk. One individual (he was seated on the outside) beginning speaking loudly about Trump as well as loudly imitating people from different countries , he identified this act as “speaking Chinese or Indian” . We decided to ignore it, as Queer Women of Color we never really felt that vibe before in Northhampton and we were not going to let that change our spirits. My parter has lived in NoHo for over a year and we enjoy walking into town or eating at local establishments.

The food wasn’t that great nor the drinks but we were hungry and decided to just try and enjoy our evening. All of this to say is at NO fault of NHB.Let me calmly explain what happened next.

The Trump group is comprised or one man and 2 women. I do not like to gender people but I have to for this story. The woman seated on the inside pushes past our table and forgets there is a LARGE step there. She grabs our table for leverage and everything on our table goes sliding down our legs and shoes and shirts. It was a loud commotion. Not only did everyone ignore us ( not NHB’s fault). But your staff at the bar ignored us which seemed so difficult as our bodies were faced towards the bar area (your fault). No one offers us water or club soda initially( your fault). I had to get up and walk over to the bar and ask for additional napkins( your fault). Prior me begging for napkins, the woman doesn’t apologize, she instead slams $20 on the table. My partner, says, I am glad you are okay. I do not say anything because our clothing is ruined and the conversation that I heard them having wasn’t my cup of tea. Her friend asks “did anything fall?” Which was completely asinine because we were wiping our clothing with the 3 napkins on the table. I say yes, “our clothing has ketchup, ranch, margarita, water, honey mustard sauce and our fries and plates are all on the floor. “ Once again half of the table was on the floor-no one has walked over) ( your fault).

They slam $20 on the table and say here’s for your trouble. Once again no one has walked over.

Now here I am at the bar, begging for napkins. I guess that hostess calls Brianna- our hostess- over. We tell her what happened and she proceeds to tell us how bizarre that is. She repeatedly says its bizarre as if we were lying. She probably refers to this incident as bizarre about 4 times. Not sure why we would make that up as our clothes were soiled.

Then she says “Do you want more fries?” No, Brianna we don’t want fries. I say “can you at least grab us hot water, more napkins and club soda.” Once again still using the three napkins left on the table. She does that then comes back and says “you both look sad.” No Brianna, we aren’t sad. Our clothes are ruined and you haven’t said sorry nor has management come by. Now, my partner has been to your restaurant with a friend ( who is white) and after being served the SAME SOGGY calamari plate we selected that night - your management team gave her a gift card . We didn’t need money- we wouldn’t even think of it. But its about decency during this holiday season. Your job is create an ambiance that is respectful, clean and polite to your patrons. You did NOT do that.

Brianna then says her manager took 20 dollars off the bill which in fact she didn’t. She just took the $20 left on the table and put it in her pocket. We saw her do it.

We aren’t fools. We are both Licensed Masters level social workers. I only say that to say this, you don’t treat customers fairly and will never and will encourage others to never go to a place where people can not be treated with respect. I am upset that I paid for that and like I said NEVER again.

Love always , Tiffany and Grisel

ZERO STARS