Crunch Fitness - Norwalk — Local services in Norwalk

I have been going to this gym for three years now. It was a great beginners gym back in October 2021. Unfortunately with recent machine upgrades also came more personal trainers. Don’t get me wrong, I can appreciate a good personal trainer who enjoys helping people. But there is one in particular that acts annoyed when people, who pay to go to the gym, use the machines… That’s kind of backwards to me. It seems crunch has hired too many trainers who think they own the machines and who also think paying customers should get off the machines just because a trainer said so. Major parts of the gym are blocked off when there is a one on one training session. That bothers me because the gym isn’t big enough for that. Moving the free weights to another part of the gym has also become a problem even though i always put the weights back where i found them. My monthly payment has gone up but my stars for this place have definitely gone down

UPDATE: I figured out one of the biggest issues at crunch. It actually has a name. Knox. This trainer is constantly harassing members about gym equipment (that’s not in use by him.) He has the biggest attitude i’ve ever seen on a man. Crunch would be so much better if he was fired, to be honest. A couple of staff members I have talked to agree on the fact that he should be let go. That would make Crunch a more...

Because there is no handicapped entrance they ended my silver sneakers.membership paid by Aetna I showed my handicapped plaque card from motor vehicles the Norwalk police and fire dept did not care a Norwalk police officer who is white and bald threatened to arrest me if I didn't leave is am a victim of domestic violence with a thirty year protective order against a sex offender I have a ripped rotator cuff from the security guards at Stamford er a year ago bruises and all if someone grabs my right arm they could severe it and I could lose it I am Catherine Vail I am afraid of police brutality in Norwalk CT the police have nothing better to to do them assault 58byearbhabdicapoefnhomelessbwomenbtheynget a power surge out of it the Norwalk police are machine as sung by the village people in the seseventiesv I like to know if the city of Norwalk has any transger police officers. If u rally sgologize for the inconvenience then letba 58 year old homeless woman who was a taxpayer come and take a shower or I'll have to go on two buses to the pilot in Milford and spend 20 to take a shower a the truck stop your apologies mean nothing I...

Unfortunately the place has gone downhill since the management changeover and since I joined in 2020, anyone can basically see the signs that this place will close soon as there is zero intent on keeping the facility clean or fixing machines / equipment when broken down, as well as zero intent to invest any capital to help the facility, to the point where the padding has been falling off the cardio equipment (ellipticals) for quite some time with no correction at all, and the mens locker room certainly does not get daily attention in the least making it a possible health code violation. Also, their 5am opening time during the week is hit or miss, with enough misses that can interrupt someone's daily routine, their staff has shown up at 5:15am or 5:30am, or just recently around 6:00am I was told one morning with 15-20 members waiting in the vestibule. Completely unacceptable from a customer service aspect, I would suggest another gym to anyone...