Archer Gold Jewelry — Local services in Norwood Park Township

Very rude service. I won a wedding band as part of a wedding expo and I was very happy to have won and thankful, however it doesn’t match my engagement ring and it was too large. I called to see if I could exchange the ring for something else of equal value and the woman who answered told me to call back because she was going through a personal matter which I completely understood. I called back again and she was extremely rude to me using a condescending tone. If you’re providing an item for a raffle, maybe you should be prepared for the situation that someone won’t be able to use said item and offer an exchange policy. THAT would be a good business model. I provided them with publicity as I posted about the ring I won, but they...

Rude customer service. Went in 5/19 looking for men weddings bands. The man who was there was not helpful at all felt as if he did not want to sell. When we asked for the men wedding bands he just pointed to the case where they were. We were there for maybe 10 minutes max because of how awkward and silent it was. Save yourself time and visit other jewelry...

We go to Archer Gold for many years and we are satisfied customers. Their jewelry is unique and great quality. Grace and Mark are always happy to help to make right decision. I got my dream engagement ring with gorgeous stone. Everywhere I go I get many compliments. We recently bought wedding rings and they are perfect match. Thanks...