LOFT — Local services in Novi

I had an awesome experience shopping here and will definitely be back! We were greeted as soon as we walked in and Marsha provided amazing customer service. She is the main reason that I'll be back. She was pleasant and attentive and made the shopping experience relaxing and enjoyable. The store had a great sale. Everything was 50% off no exceptions. The store was clean, organized, and well staffed. It was my first time there, but I will be a regular customer now....

I’ve been searching for months for stores where I can buy clothes made from nature materials without buying online. This was the best shopping experience I’ve had in a long time. Marsha was very helpful and attentive the entire time I was in the store. I’ll be back. Well...

There’s times I walked in here and was ignored by staff. However, today was by far the worst. I tried pants on and couldn’t even get help finding a bigger size. While an employee stood at the counter on her phone...