Dunn Family Chocolates — Local services in Oakland

I've never had a more frustrating experience with a Groupon. They won't let you take the class if you have a nut allergy, which they never said on the Groupon.

I tried to go in and utilize the fine print on the Groupon which clearly states that the promotional value expires, but the amount I paid can always be spent at the store. They refused to take it. They claimed they would help by calling Groupon, but they never did. After a few months I'm left very disappointed with Groupon and Rachel Dunn's chocolates.

At this point, they're too difficult and out of the way to bother with any more. I had to dispute the charge as they failed to provide a service after taking my money. I have nothing to show for them but a lot of frustrated phone calls. I cannot recommend...

Have been a fan of Rachel Dunn chocolates and their Amazing apple for a long time but finally got to come in to do one of their chocolate workshops.

A group of 25 of us were brought in, given aprons hairnets. In back we were led by chocolatier, Michael Dunn through a series of dipping techniques to create an assortment of chocolates ranging from cremes to mints to caramels and more.

Four of us work around a bowl of tempered chocolate along with some interesting toppings to create the masterpieces. While the chocolate sets, we try out an assortment of Rachel Dunn chocolate pieces and some cacao nibs, very cool! Overall a great experience for the full price of $55 but check GroupOn to see if they are running any...

I ordered a giant caramel apple on August 1, 2025 with a ship date of August 11 as a gift. My order was acknowledged by email and my credit card was charged. The ship date passed and I never heard from the company. I called the person that I sent the gift to and asked if she received it. She did not. I called the company several times and left numerous voicemails and emails and a direct message on their website. On August 13, customer service finally called me and apologized because they "forgot to take that apple off-line". They apparently don't even have apples...