Jimmy's Garage — Local services in Ocracoke

First off, Thank You!

Car died on ferry from Hatteras. Jumpstart worked fine(thank you ferry crew). Our battery was about 4 years old. James provided me with information, tested it, and let me make the decision. There was NEVER any sales pressure or self-serving advice. He truly is there providing customer service...to serve the customer. I saw this same behavior with another customer while I was waiting, so it wasn't just me. I decided spending a few extra bucks to avoid any more mishaps would put my mind at ease. Reading online, most batteries in modern vehicles (2010 minivan in our case) don't last much beyond 3-4 years.

So, 2 pieces of advice: 1)get a full vehicle checkup before you depart home including an OBD scan as well as battery health(CCA capacity), tire service life, light bulbs, trailer hookups, etc, AND 2) power down your radio, DVD players, air conditioning, and any other electronics run by or connected to your car while waiting for the ferry and ON the ferry. They'll kill your battery, especially if it doesn't have much life left in it. Then you'll be praying that you can make it home instead of enjoying your vacation.

Understand though, if you've got a vehicle problem, Jimmy's Garage will get you...

-i had what i thought were potentially serious electrical issues with my 2016 volvo. it would randomly just stop and everything would go blank then start up again. it was a leap of faith to continue with the vacation (wondering if i’d be able to even drive off the ferry). i called from the ferry and they were able to get me in that same afternoon with the caveat that they could at least test the battery if nothing else. the young man who came out to test the battery (recently installed at volvo cars of cary. ahem), opened up the compartment and immediately saw that the connection to the terminal was loose and literally flopping off and on the battery, causing the random power interruption. he tightened the nut down and the car has been fine since. -thanks for saving our vacation!! -ps, the repair fee was nominal, esp considering they could have charged me almost anything. i can only imagine what the dealership would have charged to run a thousand diagnostic tests and replace unnecessary components and prob never admit what the...

I would like to say thank you to one of the locals for pointing me to your shop. I was driving on the beach and had to find a place to air up at. The one gas station down the road the local mentioned has not had a working air pump in years so he told me to come here. I love the fact that the pump is tied into the air compressor in the station so it will fill up my tires really fast and it's cheaper than other areas. I filled up my tires from 30psi to 45 and still had plenty of time left over on the meter. Thank you for having air for people to fill back up after driving on...