You know i love coming to the store when certain people are working but there's two works that when I walking in right away give me a look. I think one of them is a lead she has yellowish hair and the other one has pink hair. I came in on Wednesday and made a 60 dollar purchase the girl with the black and pink hair rung me out didnt tell me I had rewards and didnt give me my boxlunch bucks. When I came back in for the 2nd time she said they get uploaded into my profile and then gave a look to her manager. I have never been so disappointed in customer service as I am when those 2 are working.i am seriously considering calling corporate because this is the third time they do this to me...
Read moreToday, I went to Box Lunch and got what I wanted, which totaled $32.21. I gave the cashier, (Jen), a $20 bill, a $10 bill, a $5 bill, and 3 1$ bills. I accidentally gave her the $5 bill, and by the time I left the store, I realized I was short on cash and had given her too much. Five minutes later, I returned to the store and asked her if I had given her extra money. She immediately became defensive and said, "No, you didn't. I counted it several times, and there’s no extra." I could tell she was not being honest from her expression; I saw her only counted it once. I decided not to escalate the situation, so I just thanked...
Read moreThey have a great selection of pop stuff. I'm into enamel pins and they had a nice selection. The girl at the register with purplish hair was very sweet and prompt in her service. Her coworker was pretty bad tho. The coworker had a he/they pin. She/he/they wasn't very on top of it. I was in line, and there was a line behind me which I saw her look at and then walk away from to wander around the shop. It caused the purple haired girl to call her back up for extra help. I wondered why the coworker walked away in the first place. Other than that person's inability to see the situation, despite looking at it, it was a...
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