T-Mobile Authorized Retailer — Local services in Oregon

Horrid people... Sprint Corporate store said these people on Navarre are crooks! Stay away! Bought two iPhone's, was told they were not in stock, they had to order them. They activated the lines of service before they even had the phone's to activate. They used two fake IMEI numbers to activate the lines. This created a nightmare, in short I was told by Sprint customer service after only having the account set up for 5 days I owed $1900.00!!! Needless to say I was so mad. It is a long story but I had to fight with this store to get them to cancel the lines. I was waited on by a girl named Breanna, a little teenage snot nosed brat. I also found out that Breanna added insurance to my lines without asking me! If you know what is good for you, STAY AWAY!! If you want to go to Sprint, go to the corporate store on Airport Highway and ask for April, April will do you right. I am no longer with Sprint because of this but April at Airport is very kind and...

These new guys on Navarre sprint store are crooks. Just wanted to get a phone repaired it had a black screen even though I have sprint insurance the new manger asked for $150 cash with no recipet. I asked why would I pay for something that's not my fault he said because it got water damage even though I never ever been around water?? This use to be my favorite store. Now I go to corporate store on airport hwy. the fixed my phone for free and they said I don't have water damage and orderd me a free replacement. my advice to you never go to these guys they will try to make money anyway they can they will go as far to take your phone apart to make it look like water damage to make...

We where charged for the month after the line was cancled and had some issues with the customer service line telling us we needed a pin we never set. We went into the store and asked for help and Scean went above and beyond. Rest our pin for us, conformed identity for us and even stood up to the customer service line making sure we got answers to our questions. We would have gotten nowhere without him. A month ago we came in and had a completely different experience. We wanted a new phone or mine fixed and it honestly felt like they didn't want to help us so we left. Today was very different, had we been helped with that energy a month ago we would not have...