AT&T Store — Local services in Oregon

My experience with the Oregon ,ohio store was beyond 5 star service and the associate (Todd N.) Who assisted myself with the issue i had went above and beyond of what he had to do. Todd N. Was professional, attentive to my needs and situation I was dealing with he didn't stop trying until the situation was solved. I wish I could say the same with the Monroe Street store that caused the problem to begin with and was unwilling and was bothered to much when I went into the store to correct the issue so much so they told me to go to a fix it shopto try and solve my issue. I will travel out of my way to go to the Oregon store rather than go down the street to the Monroe St. store. If you need new phone ,upgrade, or just have a question about your phone ,service, or anything related to such I highly recommend the Oregon store and highly ,highly recommend dealing with Todd N. Thank you Todd for everything you have a...

Ryan was the only person who worked here who was ever helpful and informative with the cellphones when we went there. With the others, they were always rushed and impatient. They talked fast and left out important details. When we were last in there to pay off a cellphone recently and have it unlocked, the new person helping us remarked, "nobody will want to buy that phone." It's brand new, was used one month and was purchased last fall. Furthermore, did I ask for his unsolicited advice? No. Just unlock the phone. That's not good service. You don't need to comment on what a person is planning to do with it. Well, you've received your money. And now we will take our contract elsewhere. Your manager should train you to give...

Robert was working here in February 2023 when I bought a screen protector and a case and then he added Apple AirPod pro2 to the bill with out telling me. Then he didn’t give me a receipt but I knew it was in the system. So for the last year I was told a credit was being applied to my account and come to find out it wasn’t and then Robert got fired. Now I keep getting told to call back to talk to district manager and they are never there. Finally today I got a lady that said she back office support and will email the district manager who she says is a man not a woman. This franchise also owns the one on central also. I would never go back to this...