EZPAWN — Local services in Orem

I had three seperatte items I had pawned here.. .., So that I could pick & choose which to pay interest on at any given time and that was my plan, They understood it and then come 27 days later, I receive a call from the owner Pat, who graciously informed me I was delinquent. I was traveling at this point and he informed me that he would hold it til the next day if I was coming to grab my stuff... I told him that I was going to come in! .. and get my guitar. I also had a Xbox, TV & A xbox1. These items I was going to pay on and get my guitar out. I went there, and I wanted to trade A: Blackstar studio V2 - 10watt amp, & A takamene G series dreadnaught acoustic. They wouldn’t take either, As they weren’t “ interested “ even though I have the receipts from these items. I KNOW they are not going to give me full retail but they could have atleast traded those into pawn for the interest, As I was only interested in getting my guitar out today. Needless to say, I went ahead and paid the 158.00 for all of my outstanding items, Got my guitar... now I’m going to another pawn shoppe, One I trust.. who’ll treat me fairly and love ANY item I bring in, especially if I have the receipt and NO WEAR OR TEAR on my items. Adult used, some would say.

( I realize I was delinquent and you called me, Thank you for that, Howecer, I don’t appreciate your ladies you have working there telling me I can’t talk to you, I asked “ why ?” Their response ; because he’s not interested in the items and doesn’t want to talk to you.., well hey, Guess what, I know you check these, and I know you have my number.. CALL YOUR CUSTOMER.. )

In ending, I’ll pick up my pawns from you Pat , by the next due date & I’d never expect anything other than the service I’ve received, Thanks a lot.

Your friend, In...

I went in to sale a some silver and silver coin's, I had 1oz of silver and 1 M.S70 one once of silver and graded in the case. They told me that they need to open the case and take the silver out of it's packaging, I looked at her and said are you crazy, it costs 30 to 40 dollars to have a coin graded. It was a first day issue of a commemorative coin. The silver was in coin shape and in a vacuum sealed clear plastic. She said that she had to make sure that they were actually silver. I let her open just the silver and test it, it came back as . 999 silver and offered me 15 dollars for it. Silver was at 24 dollars per ounce. I told her no way was I going to let her open the greeted coin. On top of that her demeanor, was horrible. I will never go back there and I will not recommend this place to anyone. There loss I had a lot more coins that needed to go so I can pay too get my son's eyes fixed so he can see. I really don't like it when you go into a place that says that they do take silver and coins to sale or buy them, and the people behind the counter don't know a thing about what you are buying or selling. Really wish I had never walked into this place and wasted my...

Very good service. Real friendly people.... However most of all.... WILLING TO HELP THE CUSTOMER!! I’ve never had it happen where I go to a pawnshop and instead of looking down on the items that I brought. They were encouraging me to see if I had anything else to throw in just so I could sweeten my own deal.... Unfortunately times are rough for me right now, So anything helps.... Like I said, The fact they were willing to work with me on whatever I had, is a godsend.... It felt good to be on same page with the staff member that was helping me, as well as it was nice to see my problem(s) mattering to them.... They were very enthusiastic towards helping me with my situation, and for that, they completely Won over my business.... I will definitely go back.... and they will definitely be the first on the list next time I have to pawn something. The rapport I built with EZ PAWN and its staff just from this one visit, is honestly quite impressive.... THATS how a pawn shop should welcome its customers in need, and THAT is EXACTLY how I want, and picture being treated.... with dignified optimism and positive reassurance.......