I went into the store about 5 minutes after they opened and there were already a couple of customers in there and staff in a great mood, helping or ready to help (not usual for a retail store that just opened for the day)! This was my first time at J&B jewelers and I just needed a clasp repaired for a necklace. They were nearby and had great reviews, which is why I stopped in. I expected to drop it off and come back to pick it up at a later time or even different day. When I walked in, a gentleman who worked there promptly asked me how he could help. I explained, he took a quick look at the necklace and clasp, asked to give him just a couple of minutes, and went to the back.
Less than 5 minutes later he returned to the floor and explained how he manually repaired a small piece and how to better handle it in the future (it's a dainty chain) and handed me back my necklace. He was patient, helpful, incredibly prompt, friendly and kind. I noticed that all of the employees seemed to have great attitudes, as another woman was being helped by someone else while I was waiting.
Definitely recommend this place and I definitely plan on returning for any jewelry repair needs in the future. Not to mention, the store itself was very clean and seemed to have a great collection of jewelry...
Read moreIt was like sitting at your grandma’s kitchen table, while working with J&B jewelers to make my mother’s, now, mine, wedding ring, brand new again. I went looking for ideas to incorporate my now very old wedding ring with my mother’s old ring into one.
Debbie and Eileen sat down with me to hash out different ideas for the new (old) wedding set. I took pictures of all of their ideas to think about. In the meantime, they suggested getting my mother’s old ring “like brand new” as she wrote on the ticket.
I went to pick it up a few days later, and I was absolutely floored. Marty, the jeweler, really made my mom’s old ring like brand new. It was like the icing on a three tier wedding cake!
Without any pressure, I will now research and think about the ideas that gave me to incorporate the two (old) rings.
The customer always comes first and this well run jewelry store. They treat each other right, and they will treat...
Read moreI can’t say enough good things about J&B Jewelers. Not only have I found beautiful, unique estate pieces and gifts for family here—but they’ve also transformed sentimental family heirlooms into pieces I now wear and treasure even more. That kind of care and craftsmanship means everything.
The entire team is incredibly helpful and accommodating every time I visit, and the level of service is consistently amazing. 💯
When I needed a custom wedding band to fit perfectly with my engagement ring, Debbie and Emily went above and beyond to help us find the right design within our budget. 👏🏼👏🏼 I felt heard, supported, and guided through the whole process with genuine care.
We also found the groom’s wedding band at J&B, and it was a perfect experience from start to finish. ❤️
If you’re looking for timeless pieces, heartfelt service, and true professionals—this is the...
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