Done shopping this retailer. Yes they have great prices but the quality is sub par. Every single item I've purchased here is in need of repair, replacement of parts or purchasing replacement parts from other retailers to make product the way it should have been initially. Simple item of Emory Cloth which is anything but CLOTH. All it is is sand paper. Table grinders with sub par stones out of balance. Had to go to another retailer to get balanced stones. 14 inch free standing band saw that rubber on wheels that blade rides on cracked completely off. Oh they'll replace entire item for an extra warranty, but still requires 5 hours of your time to assemble. Customer service 800 # is useless, unless you have hours of your precious time to sit on hold all day. Done. I'll pay a little extra and get quality, NOT MADE IN...
Read moreWas charged full price for transaction at checkout not the discounted price with my "% off coupon", they re-ran my credit card for correct amount saying the first one would not be charged. Got my credit card statement and both were charged. Called store and was transferred to what may have been the manager (not that I was told who I was being transferred to) he told me to bring in both slips (only received one) otherwise there was nothing he could do. We live over an hour from the Oshkosh area and I told him this but said there was nothing he could do over the phone. I tried to have them correct their own error but going to dispute with my credit card company. Very poor customer service not to try to remedy this...
Read moreI called to inquired about tarps and the various thickness (mil) that they had in stock. After a long sigh that indicated that I was bothering her, she started tell me what colors they had which did me no good, nor was what I asked. It was obvious I was not going to get an answer, nor was she going to do her job and look. So I drove 20 minutes to the store and in 20 seconds I saw the heaviest they had was 11 mil which was not heavy enough for my application. After I left the store and called to inform her on her tarp thickness and thanked her for being so lazy in which she abruptly hung...
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