Norm Henry Shoes — Local services in Owosso

I went into Norm Henry on Thurs, May 24th, 2018 around 2pm. There was a pair of women's brown sandals, Merrell brand, on display. The price tag said $59.95 on the bottom of the display shoe. I thought it was a great price for Merrell sandals. I requested to try on a pair in my size and I really liked them.

A woman with long brunette hair waited on me. When she rang up the sandals for me, she said the price of the sandals was $84.95 and I told her that the display sandal had a price tag of $59.95. The sales person said she could sell them to me for $64.95 but no lower. She would not honor the price tag on the display model. She said it was the wrong tag and it was for another shoe. I told her she lost a sale that day.

I have purchased several pairs of shoes from Norm Henry in the past and I love to shop local. I am an Owosso resident. I will not return to Norm Henry and I will take my business elsewhere based on the experience that I had there. The sales woman was very rude with me. I will be reporting the business to the BBB also.The saleswoman's...

I called the store on Wednesday to see if they had Baffin boots. The gentleman on the phone told me yes. I said that's great I will see you in a few hours. That evening I walked into the store and the gentleman that helped me on the phone actually was helping me in person. He showed me several styles. I said where are the Baffin boots, he said we don't carry those and he will have them by next season. He did show me some NexGrips. I asked if I could get them in black. He said he would call the supplier in the morning and get back to me. Call never came, I called the store and found out that he had worked in the morning and he never made the call. The lady called the supplier and the boot I wanted is out...

I needed a good pair of shoes for work. I decided to shop local and try norm henry. I was only going to go in and look. The saleslady was knowledgeable about not only the shoes she sells, but on sizing and other tips. She sized my foot 1.5 sizes bigger at what I'd been wearing. I was skeptical, but I bought them anyway. I'm glad I did, these shoes feel GREAT! I'm thankful for her expertise and I will go back for additional pairs. There was also a 20% off sale that saved...