Windsor — Local services in Oxnard

I bought a dress here and it had a hole so I wanted to return it I called the same day I bought it and no answer so I call the next day and still no answer so the 3rd day I decide to go over there and store hours say open at 11 am on Sunday so I go and they weren't open so I'm waiting and it's 11:30 and so I knock and a lady comes out and say we open at 12:00 today so I hangout around there till 12:00 go back at 12:15 and still not open and it's pretty hot waiting outside so I knock again and the lady says oh I'm not sure when we're going to open it may take awhile so I was pretty upset that I wasted all my time like why couldn't you just say that in the beginning that your not open why say 11 then 12...

Usually I am not one to write reviews, but I had such a terrible experience shopping with Windsor. My order came in the mail and was completely wrong. I went to a store near me to return them and was told that they could not help me at all. They said that I needed to call customer service for help. When I called customer service they said they would process my refund and that I needed to order the dresses again. Now the dresses are sold out on the website so I cannot order them and I still have not received a refund for the order that...

The place is small, therefore there is not as much variety of dresses as I expected, however, the attention of the staff is very good. I give it 4 stars since the application shows inventory that there was not physically (which is why I decided to go there from the beginning, thinking that there were certain items), other than that, they have quality clothes and I do...