I like Orchelen's, but this particular day i asked my mother to run there and grab me 4- 5/16" hardened bolts,self tapping if possible. They sent her home with no bolts said they didn't know where I was going to find hardened bolts that small. Well I knew they had them because I was in there a week prior and bought some. Once she got home I had to stop what I was doing and run into Pacific to get the bolts. This wouldn't be bad but it's a 30 mile round trip. One which my mother had just made for nothin. So I went there and found the bolts in 2 minutes. I asked how many guys were working. There was three. So I don't know where they have found all the incompetent help. Maybe the guys just weren't interested in making a $2 sale. 60 miles for four bolts. Kind of pathetic guys. By the way this was the...
Read moreI’ve never gone into this store & have had an issue. The employees are always eager to assist you if you need to find something. Not sure why people choose to give low reviews because the store doesn’t have something you need - call the store prior to physically going there & see if they have what you need. Also, for those who are saying that the living conditions of the baby ducks, turkey, chickens, etc... are terrible - just stop. I’ve purchased many ducks from the Orscheln in Pacific, i’ve never had an issue with them. The cages are not so full that the babies can’t move - there is plenty of...
Read moreI love having the option of shopping at Orscheln. I am able to easily take care of most of my pet and outdoor needs there. My only complaint is I NEVER get discounts from my card - what does it take to get an occasional discount on regularly purchased items? Another example: yesterday I bought a chainsaw and 25 feet of electrical cable - the cable was over $300 and the chainsaw was not cheap either. I asked if I had any available rewards discount; gave my number and was told no? C'mon guys - I pay more to shop here and you can't give a discount once in awhile, even after I signed up for...
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