I have been a loyal Verizon customer for years and for the past two days or so I have been trying to resolve billing issues (which finally I did after being hung up on) and the new plans (have yet to do so) because every location I have been to so far has been closed even though they say they are opened. This includes your location. I drove an hour to talk with one of your representatives my time is worth something so the least you can do is be honest about your hours of business and when you will be closed for training purposes etc. Not even your website mentioned that. A bunch of hours listed on your door means little considering you can pick and choose which days of the week week those hours will apply and...
   Read moreI went into the store to get replacement and the Navajo man in the store rejected to help me. He also added that all he could do was give me a cheap Samsung. I have always had Apple products and I have bought several devices from this place, just to be rejected and given horrible customer service. I bought the device online and had it shipped the store so I could explain to the man I could get what I wanted. He didnât care, probably the last time I will...
   Read moreIf I could I would give this a zero star rate. The first time I came in was not greeted by the girl behind the desk. She was also rude and didnât bother to give me information on phone plans. Was told by a friend she is like that and should go to Flagstaff. Then decided to give it another try and was greeted by a sign on the door saying âtemporary hours closed at 6pmâ and the girl behind the desk had a smirk....
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