BY KABDUL — Local services in Palmetto Bay

I never leave negative reviews however I was very disappointed with the service at this store. I had never been and stopped by to get my daughters second dress for her 15s. At first everything was pleasant, I ordered a dress for my daughter because they didn’t have her size and paid it in full. I went back when the dress was ready on a Monday at night. When my daughter tried the dress on at home we noticed various imperfections (poorly made) we went back the very next day Tuesday, to just exchange for another dress, not even asking for money back. Karina said there was pulling of one single thread and therefore could not take the dress back. The dress still had the tag and clearly was not worn as I only had in my possession less than 24 hours (8 of those were sleeping and another 6 at work and my daughter in school). The worst part is in the middle of the conversation in which I was very civil and apologetic, Karina walked behind the wall of the cash register and did not come out again. Completely rude and poor customer service. I would never...

I absolutely loved the variety of styles and unique outfits. Perfect if you are looking for something to wear on a special occasion. One of a kind pieces that would guarantee make you stand out. The store has a little bit of everything from bikinis to evening gowns. This was one of the only places my daughter was able to find prom dresses. She is petite and a size 0. The store can customize dresses to your particular size as well as order to the dress your favorite color. At this store, she was able to try on many different styles. I also truly appreciate the patience and service we received. The personal attention given at the store is truly unmatchable. I highly recommend if you are looking to stand out and if you like to be treated like a...

I stumbled upon this hidden gem while casually shopping for a trip to Italy, and I'm so glad I did. I don't visit The Falls often, but today was a pleasant surprise. Karina was incredibly attentive, taking the time to thoughtfully select pieces for me to try on. She quickly understood my style, and by the end, I had an array of great options to choose from. I will definitely...