Romi Boutique — Local services in Palo Alto

Maybe shopping in person is a different experience, hopefully a better one, but if you even think of ordering online and returning any item, be aware that they "ship free" to you initially, but should you decide to return said item they will reneg on that "free shipment" and take the cost of shipping that item out to you in the first place from your refund, ridiculous. That's in addition to the fee they take out for using their prepaid return label.... so all told, I ordered a jacket, returned it, and they took out $24 from my refund. It was "free" to ship it to me, but oh man, if you return it you'll eat that cost. That's called screwing over your customer base. I have never seen a policy like that in all the decades I have been purchasing clothing online. If a company ships free to you, they ship free to you, but if you return something then I get and happily oblige the return shipping cost. But $24 return fee? Not a great impression to make with new, and last...

I can’t say enough great things about this shop. After my 6th visit finding yet another showstopper item, I wrote a thank you letter to the owner. I’m about the most particular person to shop for and I’ve found a Ganni, Staud and Figue dress in the last year, that I still can’t believe I found. The styles at this shop are everyday-elegant, as well as Cali-resort-casual, sprinkled all over with leading-edge be-seen-in-me winners! I wish I could go back in time and shop at this store for the last couple decades. Thanks Romi boutique for doing your part to help us all look...

Romi Boutique is my go-to spot for all occasions! The boutique has a perfectly curated selection ranging from vacation-wear to date nights and everything in between. In addition to well known labels, I always find cute up-and-coming labels. The staff is welcoming and very good at their job. They frequently suggest the perfect piece that I wouldn't have necessarily grabbed for myself. My husband is also very comfortable going there to pick out gifts which says a lot! He's confident that the staff will be helpful and he will walk out with...