Spirit Halloween — Local services in Panama City

I’m not the kind of person to do a review but it is completely outrageous, the people there didn’t tell me about the return/ exchange rule there were no sighns up stating this either. I asked if they had a changing room he said no to quess so I got a size I normally wear and everything fits except my pants so I went back to exchange is for a size larger and was informed of there rule. I told them I still need to exchange it nobody told me of this rule and I spent 117 dollars in total for my outfit. I was then spoken to In a rude way saying I should have just looked at my receipt. So what they were implying is that they had no sighns and didn’t tell me but after I spent 117 I should have seen the small letters on the receipt so they waited untill after they got my money!! It makes no sense then telling me that. I then called corporate because I don’t have money to waste on something I can’t wear. Corporate didn’t help at all I got not exchange or refund and the employees were completely rude and they wouldn’t do...

My granddaughter bought a costume for our 10year old at 6:00pm on 10/23/2025. The costume did not fit so she tried to return/exchange the costume on 10/24/2025. They posted signs after she bought the costume that they would not do returns or exchanges. She did not even have costume 24 hours. Even though signs were put up after she bought the costume they would not even let her exchange fo a costume to fit my 10 year old great-grand! Their return policy says 30 days. PLEASE POST ANY PROBLEMS YOU HAVE HAD WITH...

Two of the male workers we're very rude I asked them how can I pay with Zip pay they told me they don't take in it then said they don't no what that is then also said do I need to call the manger on the loud speaker and ask them do we take zip pay so im standing by the counter just waiting nobody never came back to assist me the young lady that was working at the front counter the only one tried to help me when i got in line to try to do it at the cash register they need better employees up front and...