Victoria's Secret & PINK — Local services in Paradise

I've been to this location several times. I keep telling myself stay away the customer service is appalling. However when great deals and the holidays are presented you can help yourself! I went in with my co-workers, we work customer service so we expect great customer service. Not to mention your a sister store to bath and body works...which highly prides themselves in customer service and making sure we're happy. Well these cute clear make-up bags were all set up with a parfume and lotion set priced at 24$ also a buy 1 get one free sign. My co-workers and I thought no brainer. Get to the check out (yes we read the promotion signs). And the Total was well over 50$. We're like totally shocked and asked how. Well we were explained by the cashier she wasn't entirely sure why, maybe it was a way to provide an idea for gift sets. However to us it felt like false advertisement. Why because the bags all had the same product a parfume and lotion inside the bag with one price tag 24$!!!!! No one cared, associates by the register had the why is she complaining face and they took forever to figure out a customer service number!! What terrible display of integrity and...

As a tourist, I keep returning to the VS stores in the States—I get remeasured every time. But this time, the service was truly disappointing. I was measured completely incorrectly by a rather pushy and visibly annoyed sales associate on the floor. The fitting room consultation wasn’t any better—despite being told the bra looked “amazing,” it clearly didn’t fit at all.

The overall customer service in this store felt careless and disinterested in the actual needs of the customer. It honestly seemed like making a sale was the only priority.

On top of that, many items weren’t even available due to an ongoing remodeling—which made the shopping experience feel chaotic and incomplete.

The only bright spot was the friendly woman at the checkout (she mentioned she has a pug at home—super!).

Next time I’m in Vegas, I’ll definitely go to the VS store at the Fashion...

In Victoria’s Secret At the miracle mile at 2:47pm there was a male employee that was very rude. I don’t understand what he was doing working at Victoria’s Secret where there are females trying to shop for thongs and bras. How awkward! And on top of that, he did not want to help me, he waited for me to go up to him to ask him if he can ring me up after standing there for 10 minutes. And the funny thing is when I went to ask him it felt like I was in a argument with him. He was so quick to answer back. Not in a good way. Very bad vibes. But the girl that rang me up at pink was a sweetheart. I would never...