COACH — Local services in Paramus

Very attentive and kind staff members, a very pleasant experience.

I was looking for a gift for my sister (she LOVES Coach!) and I was immediately greeted by one of the staff - she has black hair and wore glasses, wish I could remember her name - she offered assistance and pointed me in the right direction when I told her what I was looking for. While browsing, another young lady who works there walked by and asked if I needed any help, when I found the item I wanted I noticed a small mark on it and asked the second young lady – her name is Tiffany – if there might be any more of the item in the back. She instantly offered to look for it and found another one for me. I had been shopping for quite a while already, so I took a seat and when she found what I needed, she offered to bring the iPad over to me for purchase so that I could stay seated (I appreciated that). Both Tiffany and the first young lady I came in contact with also offered me a bottle of water while I shopped. All of this really made the experience very pleasant and worthwhile, which is always important, especially when shopping for a premium item such as the things this store sells. ...

I instantly fell in love with Coach new Tabby line. Folks been raving about this new line, especially the suede and jean material one. I went on Coach website, and the beige suede one that I really wanted was sold out. My feelings were hurt lol. So I did some research and made a list of all the stores to call to see if maybe someone was still carrying it. Well thank God for GSP, the first one on my list, they had it whew. Manuela who assisted me on the call was so sweet, she placed it on the side as I promised her that my bag will be picked up later that day (girl, thank you). The team who assisted me were so nice and welcoming. I only remember Heba’s name because it was so unique as my name. I was educated on the care of my bag and congratulated for purchasing my first Coach bag on my own. Although I own several that was a gift from others, but it’s nothing like buying your own. Thanks to the GSP team at Coach for making your girl welcomed and excited about wearing her Tabby. My next bag, it will definitely be...

Everything was perfect until I got into my car then noticed that they did not add a charm with a bag that I purchased then the next day I had to drive an hour just to pick a charm up from them and what really got me upset is when I entered the store just to pick up the charm I had a sales lady approach me and ask if I needed help and when I told her I was there to pick my charm up that they forgot and that was on hold her whole personality changed then she came from the back with the charm and just threw the charm into the bag with out caring and with a nasty attitude . The charm could have easily been damaged or broken . Coach from Westfield mall if your workers don’t take their job seriously or don’t want to work there please just get rid of them and work an other job

Thanks for wasting my time and making me feel...