Hot Topic — Local services in Paramus

Bought a Christmas present on Christmas Eve while shopping and the cashier did not remove the security tag! I had no time to grab another gift once I got home and realized. I called and spoke to a manager and she told me come back for a refund..not even an apology. How is that a solution? I’m not driving back to the mall for a one hour round trip for a $13 beanie. It’s literally not worth the gas and time. I asked if they could at the very least email me a gift card and she refused to do anything without me giving back the item, as if I can use it with the tag on. Looks like I got robbed of $13 and didn’t have a gift for my niece at midnight thank you Hot topic paramus for your great...

Highly shady business practice. I came in here to browse and buy. Had three employees hovering me to get me to open an account, two in particular kept bothering me about it. Politely declined and yet they kept coming.

I was then charged the roundup donation fee. I do not have an issue with donating BUT I do have an issue that this was not disclosed to me. They simply charged me more without asking and just assumed it would happen. Then they lied about the extra amount they charged.

SHADY BUSINESS, check your receipts y’all!! Charging extra without asking should be completely unacceptable. It’s not about the money, it’s...

I’m calling this age discrimination, just because me and my friends are teenagers doesn’t mean that we’re ’ stealing ‘ . You can’t accuse people of stealing without evidence, metal detectors beep ALL THE TIME . This is for the blonde employee with the blue dye.

No way you can work at hot topic and act like that , most of your customers will be teenagers so grow the hell up and act your age since you look much older anyway . I used to shop here , but not anymore . Spencer’s can take all my money, at least the workers there are nice regardless of the customers age .

As long as she’s working there , I won’t be...