Happy Clouds Smoke & Vape — Local services in Paris

I recently visited this location for the first time (December 22nd). I will say, the store looks great and the employee was friendly. I purchased the Smok RPM 100 Kit, the batteries required, and salt nic juice. However, my issue is that I can't use the vape I bought. I opened and set up the vape in store after purchasing and mentioned it had a burnt taste. I've since changed out the coils, and the burnt taste is still there - in fact, it's so bad that I literally can not use it. I went by the store today (28th) in hopes that I could do a return, exchange, or have someone help me out with a solution of some sort. Unfortunately, I was told no returns or exchanges were possible and that the owner encourages the employees to "fight tooth and nail" to prevent any returns/exchanges from occurring because it's a loss for the store. So, I'm at a loss of 100$, and I guess I have to be okay with that. As someone who has 10+ years of managerial experience, I can not fathom any establishment that doesn't value, promote, promise, and deliver exceptional customer service. I really wanted to like this place and become a loyal, frequent customer - but, sadly, I can't, in good consciousness, recommend this...

Now THIS is what smoke shops should strive for. A huge array of products, and many different types within the same category or brand! Anything from glassware, to wraps, CBD, and more! There was a whole wall of wraps behind the counter, all stocked up! Things were stocked well, nothing even close to expiring being sold, and the lady I encountered there was very nice! Showed me what options I had, efficient but patient as I picked, and friendly the whole time! I’m making the 50 min drive each way just to come back here and support a...

Found this store on a Google search, I'm in town working. Brian was extremely helpful, and had an entertaining conversation with him. Very welcoming and he knew his products. Wish I was in town longer, I would come back! Very refreshing to go into a store and actually feel welcomed. Kinda wish all stores had...