Chicken Express — Restaurant in Paris

Simply put, I Love Chicken Express💛😁. Fried Chicken like it should be cooked, just right. Chicken with the right amount of season, full of flavor, juicy not dry, battered just right w/season. Every bite as good as the last. Flavor through and through just like you like. *I have never had to worry about under cooked chicken or any under cooked foods. They work as a team and very well. It's a very clean establishment. They are very polite. The food prep and prep areas are also kept nice and clean, nothing sitting around uncovered. I give them an (A++) and higher. Their fresh hot buttery yeast rolls, & Sweet Tea are a meal in its own right, yum yum😋. Don't forget their fresh warm country homemade biscuits that taste like just the right amount buttermilk but not too much and the right amount of butter. Makes you think you're a kid again and all you need is a glass of milk. Their yeast rolls take you back to school in the cafeteria. School house yeast rolls. You smelled them all over the campus. Couldn't focus for that smell. The yeast rolls took me to school, and the biscuits brought me to the table for breakfast. Put some honey or syrup on that biscuit and don't forget the milk, good eating. Chicken Express will take you back. It's a great place, with great food, great service, great dinning atmosphere for a family or just for one. You can dine-in in the temperature controlled inside or sit outside at your choice of tables under the covered area. They will bring your order to you fresh and hot. Please try their Famous Sweet Tea, if able. It is sold by the Gallons, as well as, their fresh hot buttery yeast rolls by the dozens. They go great with any meal. Remember, they are a meal. But you can't leave without getting a fresh hot fried pie, oh my word!! Gotta go get me some Chicken Express now, bye! Hope to see you there. Try either location: Paris, Mt. Pleasant, Longview...

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9:40 PM the drive through lights were off, originally I drove through sat for a moment and nobody said anything so I drove out of the drive through and parked to make sure I wasn't crazy because I know that closing hours are 10 pm. Once I verified that I went through again. Finally a young lady said she would take my order when I was ready. I informed her that the menu lights were off along with the drive through lights and I couldn't see the menu very well. I was met with silence as she waited for my order. I ordered the family 30 piece meal with macaroni and cheese, fries and mashed potatoes. I was told they would have my total at the window. Pulled around and was told my total was 71 something so I got some cash out, at which time the young man taking my money said 'Oh. If you're paying with cash the total is 68 dollars (and whatever change, he gave me the exact amount I just can't recall what it was)'. I certainly wasn't aware there was a difference for using a card but whatever. Got my food and left. Drove over 30 miles home to find that I was missing the family sized mashed potatoes. I should have sat in the line and checked my bag but I didn't, I was tired and ready to get home. 70.00 is a good amount of money to spend on food to not have all of it when you get to your destination. Plus, if they would be more concerned about customer service instead of closing maybe they would pay attention to the food they are sending out. For it to still be 20 minutes to closing time and lights are off to give the impression that they are closed...

The chicken was undercooked and when I had called up there the women was rude and said chicken is timed it does not get undercooked yet my chicken was very pink and bloody,Chicken express very disappointed in the managing the manager tonight had an awful attitude and I the way she went outside to smoke twice having customers inside you may be a manger but you are to be working still theway you gave your kids free food didn’t even pay for it is wrong and the way you treated your employee was sad and I do not speaking to manager in the wig the atttiude was rude and unaccounted for really hope a food Spector comes through and goes over...