I called after hours just hoping to leave a message to get an appointment as soon as possible, and someone answered the phone! Jay was so helpful and thoughtfully explained what to expect (which was a welcome change after talking with another locksmith who told me that the smart lock I bought wasn’t a smart lock and that I needed to buy an inferior one from him). Jay was able to come the very next day and install the lock, and his rate was hundreds less than the other quote I received. He even stayed to make sure I understood how to use the app to control it. I am 100% satisfied and will only be calling Payson Lock & Key from now on. I highly...
Read morePayson locksmith is hands down the best locksmith in the payson area. We sat waiting for a locksmith to come and unlock our car for over an hour. The numbers we tried at first were all answering services. No one ever came and the answering services were so impersonal. Then we tried payson lock, even though google said it was closed. The gentlemen answered on the 2nd ring. Was at our car within 10 minutes. Unclocked the car and he waited around to make sure our car started and everything was good to go. He was kind, perfessional, well educated and genuinely a...
Read moreIn the morning I brought a lock in to have a key made for and they said they'd get to it and give me a call when it's done. Around 4pm I called to check and they said they have been busy and no technician in the office and they said that when one gets back from a job they would give me a call about my lock. Well 5:30 comes and still no call so I call again and they haven't touched it so I went back and got my lock and went somewhere else that got me a key right on the spot. They have poor communication I would not recommend. I gave them a whole...
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