MI Rancherito Mexican Restaurant — Restaurant in Payson

We came in NYE right before they were closing. We were not aware that they were closing earlier, nor did they tell us when they sat us. If we would have known we definitely would have been great to find another place to eat. Also, they say another couple right before us, which was another reason we were confused when they told us they were closing shortly. When we were seated, our server immediately started asking us if we were ready to order, and at that moment, she informed us they closed at 8 and continued to rush us through the ordering process. We apologized multiple times and ordered quickly and assured her we would hurry. She was so rude. When she brought us our drinks she slammed them down on the table. We received our food orders and as soon we started eating (quickly) our server brought out the mop and started mopping right next to us. I think she used an entire bottle of fabuloso because the smell was so potent that we started feeling sick and our food started to smell and taste like the floor cleaner. We quickly asked for to-go containers and told her we would take the food to go and got out of there as quickly as possible. My daughter went to bed that night feeling super sick and still feels nauseous. I guess I should have told our server, “well played.” She figured out how to get us out...

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Some of the best Mexican food I have ever had. This is our favorite Mexican restaurant.

Update: I'm not sure what is going on here. The last three times we have come here the service is terrible. We waited 45 minutes for the waitress to take our order. She had set us up with chips and salsa and our drinks and didn't come back for 45 minutes. None of the other waitresses or table clears will even make eye contact for you to ask them to get your server. After finally ordering it was a least another 40 minutes more before she brought our cold food to us. We couldn't even eat it. She never came back to check on us. I had to literally walk to the waitress station and ask for a box. They then charged us 2 extra dollars because they had brought us more chips after finally ordering. I wish this was a one off but it wasn't. The two times I have gone out was terrible service but not quite as long a wait as last night and the food was served hot. This really makes me sad. Several of my family members have already decided they won't go back. I hope they get their waitress...

It was awful I had a chicken chimichanga and it was all tortilla and literally no chicken. I opened it up to see because I couldn't taste any meat, and there was maybe a tablespoon of teeny tiny pieces of chicken. This is no exaggeration. I showed it to the waitress and asked for something else. Which I got and was just ok. Did she come back to see if everything was OK? Not once. And the first time she came to the table so I could complain to her was only because I asked someone to get her for me. And that's when she took my husband's empty cup to refill it. The whole night, that's it. Then we waited forever for the bill. But you don't get any kind of itemized receipt. They make you pay with some electronic thing without seeing any breakdown of what you're paying for. You're just supposed to trust the bill is correct. I decided going out to eat just isn't worth it anymore. It's always terrible. The food and the customer service. And everything has gone way up in price. Especially this place. At least $3 a plate or more since I was last there. If you decide to...