Kanrick's Jewelers — Local services in Peachtree City

I went into this store yesterday to look at there engagement rings. We previously had purchased one from Kays and decided to still shop around to make sure we got a good deal. This was my first time going into a independently owned jewelry store so i was excited. I arrived 30 mins till closing time which was strangely 6pm. Employees were packing up the jewelry and seemed very interested. I found the engagement rings on my own. I asked to see one and asked general questions about the diamond she first stated it was a SI2 then later stated a SI3 she said the color was a G or H. then i asked about the cut and sym. she said she would have to get the G.I.A report to see in which she didn't even insist on getting to show me. I asked what type of inclusions the ring had such as clouds or feather and she just handed me the loupe. I was in shock. Perhaps customer service here is always this bad or they just judge you when you walk in the door. I was ready to spend thousands in this store if they had what i wanted at a better price and no one employed there cared even the Manager that helped me. I understand it being 30 min to close but my God a sell is a sell. A lot of people are just getting home at 5. As I made my way to the door one of the employees processed to say come check us out at a earlier time we start putting things up at 5 30!!. All in all i will never return to then store highly disappointed they don't know there jewelry and don't...

Awful customer service! Will never return to this store. I drove over an hour to pick up a charm from this store because they show as a pickup location for Pandora yet they refused to honor the price that was posted on the website. Spoke to someone from Pandora who said usually the pickup locations honor their prices but they wouldn’t. The girl working there had a horrible attitude and was rude. She had a crop top on that looked like a bra with a jacket on over… extremely unprofessional. And refused to even give me a bag after I purchased the charm for more than I should have paid. Do not recommend this store.

Update: Since you want to reply lies since you know that it won’t let me reply… first of all no one tried to scam you… repeat again what you said, I paid full price although you scammed me & wouldn’t honor the price you should have. I came back in and told them exactly what I was told on the phone. Learn customer service and start by requiring your employees to wear clothes that cover their bodies to work, you know since your a small family owned business. Since you are the owner & all you have are excuses to try to turn my response on me in your reply it doesn’t shock me you allow that though. I think you’ve told potential customers all they need to know. Have a...

I just moved to town and needed my wedding ring resized. My wife and I stopped in here because it was close to home. I can’t tell you how happy I am we made that choice.

From the time we walked in, we were greeted as if we were friends. The woman who I dealt with was spectacular, very professional.

They resized my ring for a great price and amazingly quick. I dropped it off on Saturday and have it on my finger on Tuesday.

They were kind, informative, priced well and prompt. What more could you ask for?...

We will definitely be coming back here to upgrade my wife’s...