Las Piñatas Party Supplies & Rentals — Local services in Perris

This place has horrible customer service. The lady behind the counter was very rude. I went to order chairs, tables and a jumper for an upcoming event. While I was talking with her, my son touched one of the piñatas and very rudely she asked him not to touch it. I brushed it of and told him not to touch anything. Then when I was making my order she asked me for my name and then she asked for my driver's license. I taught she wanted to see how to spell my name and to make sure it was me but then she goes and starts writing my license number with out my permission. I asked her why she was writing it and she said wait I'll tell you when I'm done. I ask her again and she tells me the same thing. Then she goes to tell me that she needs it is in case someone does not return the chairs and tables when its a pick up order. I go to tell her I need it for delivery and she says oh then I don't need your information. I then tell her, ok can you give me the paper were you wrote my license number back because I don't feel comfortable leaving that kind of information. She gets very upset and refuses to do so. So I ask for a refund and she returns the money but still refuses to give me back the paper with my license number. So I take the paper from the counter because I was not going to leave that kind if information with someone I don't feel comfortable. And she goes of on me and threatens to call the police. All of this while my kids are scared and watching and let me just say that I was talking very nicely to her when asking to get my information back. She just refused to do so. Also I have rented from them other times and from other places many different times and not once have I been asked to give my drivers license number. After that I called a different place and they were so nice. They did ask for my license at all and not even...

I can’t say enough great things about this place! From the moment I walked in, I was treated with top-notch service and professionalism. The atmosphere is welcoming, the staff is attentive, and everything runs like a well-oiled machine.

A special shoutout to Saul, the manager—his dedication to excellence truly sets this place apart. He goes above and beyond to ensure every customer has an outstanding experience. His leadership is evident in every detail, from the service to the overall ambiance. You can tell he genuinely cares about both his team and his customers.

If you’re looking for a place that delivers quality, consistency, and exceptional service, look no further. This is the gold standard, and I’ll definitely be coming back!...

I was looking for good value tables and chairs for an event and a family friend recommended this location, as soon as I arrive I got greeted and the lady had no smile and had the most unpleasant attitude. I asked for her prices and she gave them to me and I told her she gave different prices to my friend and that they were cheaper and she was like "well this must not be the place you are looking for" as soon as she said that I honestly wanted to leave but since I really needed the tables for my event I ended up getting them but that was my first and last time stepping foot at...