Consulate General of Guatemala, in Philadelphia — Local services in Philadelphia

I went with my 65-year-old father to process his passport, (he doesn't drive, we're from NJ and the locations are in PA) he can't write well either and it's hard for him to fill out forms) they didn't allow me to enter with him because “can only enter who has the appointment”, I waited outside of the building, the guy that was on the front came out to tell me that I couldn't be waiting outside that I have to wait in my car, really? With the costs that they charge for each person, they cannot have a decent waiting room and be more considerate in situations like this. ironic that it is our same country in the united states with stupid rules and arrogant people at...

Went here to get my husband consular ID renewed. Parked in the parking lot an 2 guys walked up to my car an said I couldn't park there because it's a private lot. I said an who are you? They said security. I asked them to show me theres badges. He said it's inside . I told him he should have it on him. Him an his buddy looked like they wanted to Rob someone in the parking lot. They don't have vest on ,IDs or even look legit. For government property an you can't even park in the...

My girlfriend went to this dump to get her passport renewed. The workers are rude, no patience and discriminatory. Shame on the Guatemalan consulate! Also get a better fingerprint system! They blamed my girlfriend's hand condition on her, how about you all improve your fingerprint technology. Also the parking police needs to improve his manners! Yelled at us for parking in their empty lot If you all going to run this official government consulate, at least have...