Iāve called this Massage Studio More than once however I never get an answer the voicemail comes on and you are able to leave a voicemail however no one gives you a call back as it is prompted. I called today & had to reschedule due to being called into work last minute Iām a phlebotomist Iām on my feet all the time and my job is very important if Iam called in I can not not show up. I called back due to no one returning my call I was greeted by Xhena I believe her name is she was very rude with her careless responses I asked her do they not have a person that handles calls & messages she ignored the questions and stated we were with clients as I was not one & because I wasnāt there I nor my messages or calls were not valid all I wanted to do was reschedule my appointment that she already took the funds for it was gifted to me by a friend and I feel I was stolen from. I could not redeem my massage nor rescheduling because her studio already took my gift as if I showed up & got a massage Iam so disappointed in how I was treated this morning I will be reporting this bad service to every single review site I can! Great customer service goes along way but so does bad and Iām going to show you how to treat your next client no matter if itās through your site or Groupon! Money is money &a gift is a gift if you all didnāt want to service people from Groupon you shouldnāt be on their site...
Ā Ā Ā Read moreWhen I booked a same-day chair massage, I really didnāt expect the targeted deep tissue massage that I got! Richie took the time to ask what was bothering me, and he was very thoughtful about where my pain was and asking me if the level of pressure in the massage was alright (and wasnāt shy about using serious pressure when I said ok!). Iāve been dealing with some general mid-back pain for a few weeks, and I could tell during the massage that Richie was following the muscle groups and identifying the problem spots, which werenāt always where I thought theyād be. I also have some long-standing trigger points from a shoulder injury, and Richie made some headway on those too. I left feeling like a noodle in the best way. Really I canāt recommend The Chair Massage...
Ā Ā Ā Read moreI had an amazing experience at The Chair Massage Studio! The atmosphere was calming from the moment I walked ināclean, peaceful, and inviting. I went for the hot stone and bamboo massage, and it was incredible. The warmth of the stones melted away all my tension, and the bamboo sticks added just the right amount of pressure to relieve deep muscle tightness without being too intense.
The therapist was professional, attentive, and checked in to make sure I was comfortable throughout the session. I left feeling so relaxed, refreshed, and honestly like a brand-new person. This was hands down one of the best massages Iāve ever had. Iāll definitely be back and highly recommend it to anyone needing some real stress relief...
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