I love this specific store. Everything is organized and always clean. But, although they are doing great, some employees need to be more considerate. Empathy is a must!!!!! Big thank you to the cashier who allowed my dancing 7 year old into the restroom.*Dancing as in "potty dance" dancing.....Both parties learnt a lesson. One being, you must go potty before you leave the house. Two, sometimes when your customer has $100+ in their cart and their child needs to use the restroom, why not contact your manager?
THANK YOU TO KAREN FOR ACKNOWLEDGING THAT I WAS WAITING IN LINE WHERE THE "LINE STARTS". ANOTHER CASHIER CALLED FOR "NEXT IN LINE", I PROCEED TO BE TOLD 'SOMEONE ASKING A QUESTION WAS THERE PRIOR'. OUT OF COURTESY I ALLOWED THE PERSON TO GO. KAREN WENT OUT OF HER WAY TO GO BACK AND HELP ME CHECK OUT WHILE APOLOGIZING FOR SOMETHING SHE CORRECTED. THE CUSTOMER IS NOT ALWAYS RIGHT, BUT IN THIS CASE, I WAS. *NEVER ATTEMPT TO DISCUSS IF YOU'RE NOT AWARE OF...
Read moreI always go to the Store in Pico rivera because is close work. This is the second time that employees are rude and make smart comments. This last time only 1 person in charge of the register and the line was all around aprox 10 people. I asked the security lady if there any other registers to be open and her smart comment was pointing at the empty registers yes there are many. I ask her to call for help. This was on March 3 at 10.45 am. rECEIPT NUMBER 548806333850621 my previous experience was horrible again. Same situation with a line and I asked the lady behind the counter to help and she ignored. I was using my phone and all sudden she said are you recording me??? and she was about to jump, i totally ignore her. BY SAYING WELCOME TO DDS DOESNT CHANGE THE RUDNESS OF THESE EMPLOYEES PARTICULARY AT THIS LOCATION. TERRIBLE CUSTOMER SERVICE , VERY DESRESPECTFULL AND UNPROFESSIONAL. Manager on duty Was Jorge that finally decided to...
Read moreI saw a little girl not older than six piss herself in front of the fitting rooms because she was denied the restroom, When asked by the mom the employee told them --this store has no "public" restrooms-- Well , the minute people step in the store and spend their money in there they become customers . Not general public but paying customers , Marshalls has restrooms , Roos also offers them, even Fallas-Paredes has them, we are human and we all have to go. This store does not provide for one of the most important of human needs , and for the most important part of retail...paying customers . Horrible , most horrible, poor little girl . Shame on...
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