Parrot University — Local services in Pineville

Please do not try to adopt here!!!! The people seemed very nice when I went into the location for my parrot classes and completed all the requirements for becoming a quarantine home. I wanted to quaratine a couple of different species of birds to know which species works better with my lifestyle. I was very clear and upfront with them and honest through the whole process. I told them I have not had a parrot before and did not have experience. The classes were nice and so were the people. When the lady came out to do my home visit I was very disappointed. I completely understand their are certain things that could harm or potentially kill a parrot. I do not want to put a bird into any kind of harm. Instead of the lady trying to help me understand dangers and help me correct them she began to hound me telling me I was not serious about getting a bird or the whole process. If I was not serious I would not waste my time or hers on a saturday when I could have been doing many more things. I had some pots in my kitchen that apparently were Teflon coated. I understand this is dangerous and I know that I had to get rid of them. The only issue is that apparently all of my pots have Teflon after further inspection. I did not have enough time or money to completely replace all my pots. The biggest issue was that I had no idea how to identify what teflon material was. I asked her how do you know that is teflon. I was not trying to insult her by any means I just wanted to know what to look for so that when I do replace my pots I do not purchase teflon products again. She immediately hounded me some more after looking at just one pot and told me I was not serious of the process. I have never been so disrespected in my own home by a complete stranger. I would be perfectly fine if she failed my home inspection but told me of the risk factors in my home and explained to me how to correct them. She did not take even a minute to help me prepare my home for the home visit. All she told me was "your home should have been ready for this visit". I knew she was coming to this visit and purposely did not do anything differently with my home so that I could see potential hazards and correct them not so that I can get hounded in my own home about hazards and then not even get any explanation on how to correct them. LONG STORY SHORT! I allowed a stranger into my home to inspect my home for a potential hazard for a bird. While yes I did was not as prepared as I should have been I should have not been yelled at in my own home over this. I should have been coached and she should have explained why my home was not ready. She should have took the time to explain how to identify teflon because I obviously did not know and vocalized that to her. I wanted to help out many birds in needs with this organization but after the way I was treated in my own home I will never seek to help this...

Didn't really have the greatest experience here. The person working here is rude and seems to lack basic decorum. I drove down from Raleigh on two occasions to attend classes -- compulsory for adoption -- and filled out the requisite forms, yet was never followed up with when I inquired about any of the birds.

They make you visit the bird at least three times before finalizing adoption. For every bird I inquired about, I was told, curtly, "A family is already working with that bird." I'm not sure why these birds are listed as available on the site if people are "working with" them and hence they are no longer available. For a bird who was available, I was told I would be contacted to schedule an appointment with one of the trainers, but was never followed up with.

They also seem to have an unusual policy when you are interested in a specific type of parrot. The lady mentioned there was a wait-list, but, upon my probing, admitted that everyone on the list is called at the same time when a new bird arrives. Then I guess at that point whoever arrives to meet the bird first ends up being the one who is "working with" them and has dibs. When I asked about this, saying, "Oh I live in Raleigh so would only be able to come on weekends, how does this work? Does the first person in that this point always 'win'?" she replied with "I understand." Very strange indeed.

Finally, they rebuke you to not "put your fingers in the cages" as soon as you come in. Condescending to adults, but reasonable I guess. Unfortunately, these rules don't seem to be enforced though for the "regulars," as I saw a few people who were friendly with the staff reaching in the cages and petting the parrots and were not reprimanded. Not really sure what that's about.

If you are looking to adopt a parrot, that is wonderful! I highly recommend Phoenix Landing. They are infinitely more professional and knowledgeable, and are fantastic throughout the...

Parrot U is a great place to purchase the necessary supplies for owning a bird plus get educated on the care of parrots of any size. A stop at this supply store allows you to visit with the rescued birds that Companion Parrots Rehomed (“CPR”) has available for adoption. The store is ran mainly by volunteers who keep it clean and well stocked with bird food, toys, cages and travel carriers. They also offer parrot boarding in various types of rooms. You can arrange to meet with a parrot groomer on-site to have your birds nails trimmed, etc. or meet with a trainer to learn more about parrot behavior, work with a parrot, and learn what it takes to own and care for these amazing birds. Fundraisers are held throughout the year including Bosley’s Birthday Bash, held annually in July. It’s truly a great place to get started, maintain, and learn all about the world of...