Metro by T-Mobile — Local services in Pittsburg

I went in there tonight as an existing customer 4/23/21. To purchase a SIM card for my GPS tracker. Was stopped by the manager ( at least she acted like she was in charge, if it wasn't the manager I do apologize for stating that it was.) before was even trying to come inside, asking what business I wanted. I begin to tell her that I needed a SIM card for my GPS tracker ( which is normal practice and what you are supposed to do), she wouldn't even let me finish my request cutting me off and said that they don't do GPS trackers. I informed her I was not looking for a GPS tracker I simply needed the SIM card to put in mind. She refused saying that she could not sell me one. I began to tell her yes she could and was going to explain to her that it's a perfectly normal request, but again she cut me off and started adamantly arguing with me. so instead of arguing I turned around and started to walk out and on my way out she demanded I never come back to the store. They need to train their staff in what they are to sell to the public and what not to sell. My request was absolutely 100% genuine and legit. it's what you were supposed to do per the instructions of the device and it's common knowledge especially should have been common knowledge to her since she works in the field. I just felt very put off and disrespected. I'm thinking about maybe changing carriers after 20 years of...

If you want a professional knowledgeable person to help you with your purchase, DO NO GO TO CENTURY BLVD PITTSBURG CA LOCATION! Victoria, whom i was told was the “assistant manager” should not be working with the public let alone have anything to do with the word manager next to her name. She was ignorant, unprofessional and rude. The manager there seemed so proud that this idiotic woman was his assistant manager, but then again, he didn’t know much either. I guess having a couple questions for Victoria regarding the camera on the iPhone 13 was just too much to ask of her, she rolled her eyes because she had to walk 3 feet over to me to DO HER JOB! I was the only customer in that store and was treated this way. I left and went to the Pleasant Hill location and gave them my $1500.00. Do not go to this location! To whomever owns this location, you really need to re evaluate who is working for you, because the employees who are there now are losing you money! They...

Liked the prompt service but they sold me 2 generic chargers and promised they'd work on my phone and tablet. They don't. They charge in reverse wasting what little charge I have left. What a joke. I have to go back to Pittsburg to return them. The last time I bought a charger it was $10, the name brand chargers were over $60. I see "Metro by T-Mobile" responded. That's a nice thought, but I went back, paid the $60 for name brand chargers. Before bed I plugged in my devices and the brand new charger cord has a short in it. Now I have to make another trip to Pittsburg to get a replacement cord. Lots of miles on the road and my time as well. I'm going to ask them to plug the new one in and verify that there's no short before I walk...