Sub Zero Nitrogen Ice Cream — Restaurant in Pittsburgh

Yummy! I ❤ ice cream! You might call me an aficionado (I keep an ice cream tastings journal). Sub Zero earned a rare 5 🍨 rating for their delicious ice cream, the high level of customizations (way beyond simple toppings!!), their novel concept, and their friendly, flexible staff. When we arrived, we were immediately informed that their card reader was down and we would have to pay in cash or agree to have our card info written down to be run at a later time/date. We chose to pay cash. We proceeded to order by filling out their reusable order cards. There were so many choices! You can choose old school ice cream, frozen yogurt, frozen custard, some vegan ice cream wannabe, sorbet... I'm can't begin to remember every option, so I'll just stick to what I ordered. I chose the old school ice cream, it being my favorite, and picked flavors reminiscent of a Mexican Mocha: chocolate, cinnamon, and coffee. I then chose chocolate shavings and Graham cracker crumbs from an extensive list of add-ins. I forgot to mark down that I wanted whipped cream on top, but the servers were happy to add it at the end. I ordered a small, since we'd just finished dinner. Once all that was done, Bridget and Lacey made my ice cream right in front of me! Much to my delight, it did taste just like a Mexican Mocha and made the perfect after-dinner treat. The "small" was about 4 scoops anywhere else and I couldn't finish it despite my best effort. It was delicious! If the owner of this establishment ever wants to branch out or franchise, I have to lobby for Eugene, Oregon (and wider doors, because I'll need them if this comes to my town!). Thank you,...

We were actually originally headed to Millie’s ice cream, which is couple stores down the road, but we stopped by this place because we hadn’t tried nitrogen ice cream, and it was such a good decision. We went pretty close to the closing time, so there weren’t a lot of customers. The ice cream is completely customisable, and you can choose your base, which doesn’t actually have to buy ice cream, and you can choose something vegan followed by toppings, et cetera. I just got something from their ready-made menu where they have their best flavours. The ice cream making itself is a very fun process and they do it with liquid nitrogen and you get to see all the smokes coming out of it. It’s pretty cool. Yeah, ice cream itself was honestly pretty average and did not blow me away, but what’s stood out for me was the hospitality. The Lady at the store and the young man working. There were extremely nice while coming and extremely patient with us. They explained the menu multiple times and answered each and every question very patiently. My friend wasn’t sure if she’d like her ice cream and the lady offered to make it again for her if she did not like it. I would honestly go just for the hospitality. Definitely come here and support a small business. Also those portion sizes are massive like everything else in America. I took a small, and I could hardly finish it. The seating inside if you want to eat, but we preferred to just take a ice cream and walk and eat. Will definitely...

Went here a couple of Fridays ago, and wow: what great customer service! The people there couldn't have been friendlier, and someone was even explaining the (rather complex) menu to people who were new.

As far as the ice cream goes, I really like the strong variety of options available. My friends got normal ice cream, but being on a fitness regimen, I got the yogurt with one of their signature desserts instead of ice cream without any hangups. The total caloric content probably worked out to like 300-400 calories, with much more protein and much less fat & sugar than the ice cream.

On another important note, I really like that there isn't a huge line most nights. There's always a bit of a line (people are always busy), but I'm not waiting 30-40 minutes just to say I went to Millie's to signal on social media or something like that. I just want good ice cream or yogurt, and Sub Zero's Shadyside location delivers that in spades. Plus, the prices are very reasonable, given the large portions...