Pizza Perfectta — Restaurant in Pittsburgh

I ordered 2 medium pizzas through the Good2Go app at 11:00 PM. When I arrived at the restaurant, the store manager informed me that they didn't have extra pizzas. Instead of apologizing for the lack of foresight on their part, I was told I could either cancel my order or take 2 small, sliced cheesecake desserts, despite having driven a long way to get there in dangerous weather conditions at night. Since other people were eating inside the restaurant, I would have created a scene and ruined the atmosphere, so I accepted his offer and took it home, expecting it to be homemade but to my dismay and horror, what I got wasn't any different from the ones I bought from Costco and a lot smaller as well. As it turned out, the 6-dollar price tag on the cheesecake was only marked up because it was valued at retail. After calling their number again due to my dissatisfaction, I was told that they could give me more desserts since I wasn't content with the portion size I received, but they wouldn't know when they would have extra pizzas again. I told them that it would be fine and that I would be calling them ahead of time, and that would have been the end of our discussion only for us argue after he said I was the one being overly aggressive and rude even though I was only voicing my displeasure through the phone as I was the one who didn't get to eat pizza tonight after I drove 20 minutes all for less than 3 dollars' worth of Costco cheesecake. Please hire better managers, Pizza Perfecta. I'm not even sure whether or not this guy won't spit on my pizza after I...

The stars I gave is on account of the service I received. I ordered a medium pizza last night (Thurs. Sept. 2, 2021). I left my phone number and apartment buzzer number with my order. I waited and waited for it to arrive. Thirty minutes past when it was supposed to I tried calling the restaurant, but it had closed in the meantime. I went down to check and the delivery person left it outside, on the floor. No one called me. No one buzzed. My phone was near me and on volume the entire time. It was cold and had been exposed to the elements for who knows how long (possibly up to 30 mins) (good thing a raccoon didn't find it). In the morning, when the restaurant opened I called to speak to the manager. Instead of taking any responsibility (or even expressing regret about the situation), they gave me some story about how the pandemic changed their practices. I get the desire for no-contact delivery (in fact, I want this too), but I don't think the pandemic prevents someone from calling to let me know it's here. In any case, I was very disappointed with the delivery service and with the failure of the manager to take any...

Check ur credit card transactions people i placed a pick up order over the phone now im new to the area and this was my third time eating here very good food but when I arrived the cashier handed me my food now previously i paid with my bank card but this time i only had enough money in my account to pay for my bills so i was using cash so when the cashier handed me my food and said have a nice night i was confused i said how much do i owe you I haven’t paid yet she checks the screen and says no its paid it was paid with a card when the order was placed i told her it has to be a mistake but it wasnt and when i ask how they was able to Charge a card i didnt give the info for when i placed the order nobody not even the manager could give me an answer i called my bank the next day and i had my card charged 5 times 5 times in that month so yah shady stuff happening and its only 2 extra charges at 12 & 13$ not enough to go through all the court and that is what they are banking on how many people place orders there with their cards add all that up and that my friends is...