Truluck Boutique — Local services in Plain Township

I have shopped this boutique in the past and really love supporting small businesses especially. My most recent experience was very unsettling. There was a sidewalk sale and I found 4 items and brought them inside. The owner, Tish, asked if there was anything that I needed and I said I wanted to try on a few things. Before I even had a chance to look inside, and without showing me any new product, or asking further questions, she stated that the fitting rooms were for "inside" customers only. No one was in either fitting room the entire time I was in the store- 20-30 minutes. She said you can just throw them on in the big mirror over your clothes. What?!? How would I be able to tell what they looked like? She could have said try to keep it to 10-15 minutes in the fitting room- if there are others waiting. I wrote her an email over a week ago giving her a chance to respond before I wrote a public review, but she did not. My money spends anywhere. It's a shame that her customer service is poor and that she does not value members of her own community, or at least this member. I am a personal clothing stylist at a boutique that sells similar high end brands and our philosophy is to treat customers with HEART- humility, empathy, authenticity, relationships and tenacity. I would have liked to see at least 1 out of 5,...

stylish boutique but make sure you choose very very carefully before you buy. There is zero flexibility on exchanges or store credit. The merch credit/exchange is 14 days and my receipt is dated 16 days ago. My fault but also ZERO flexibility even after I purchased over $1k in merchandise in 2 shopping trips in the last month, including the one 16 days ago. Totally my fault but for a small boutique it would be nice if it had some personal aspect to it. The items I purchased were not sale items and are still relevant in the store, but are the wrong sizes for me. I shop a ton on Revolve they have much of the same merch and have extremely friendly and flexible customer service. I was hoping to shift more locally but...

I saw a post about this boutique by Wardrobe Therapy on Instagram and my daughter and I went to check it out. The shop has a great selection of beautiful and unique clothing, shoes and accessories carefully curated by the owner, Tish. Tish was in the shop and was very friendly and engaging, offering help without being pushy. We didn't have much time, but immediately found some "must have" items. I can't wait to go back and spend more time. If you are looking for upscale, trendy clothing with a SoCal vibe (that you can't find in the department stores), I highly recommend checking...