Learning Express Toys — Local services in Plain Township

EH. The store is only ok. Their products don't rotate often though, aside from seasonal items. Also for some reason if you play test their toys they will come over to you and ask you to stop. Which seems odd for a toy store with toys out of packages and on display. Dunno if the workers were just having a bad day but you can't have balls out to bounce and then get upset when people test them. Edit: after reading more reviews I believe the manager at the store and the employees are the issue with this location but there is another in Polaris and worth the drive to avoid...

My kids were so excited to come here. They had earned their Book Bucks from their summer reading club. All they wanted were Squishmallows. We originally stopped at the Worthington location. They had ZERO. So we drove to the New Albany location. We get up to the counter and we’re told we can’t use these coupons on Squishmallows or LEGOS. I point out the coupon says nothing about it. They could care less. Now I know it it’s $5 per kid - first world probs, but they were kinda rude about it. And details are details. Treat your...

If i could rate it a 0 star i would. This store has horrible customer service! Customers were being yelled at over stuff animals. I went to one of their social medias to bring this situation to light since the customer wanted an apology but never received one. After commenting i was blocked. Along with this other people were blocked just for bringing up the issue. If you want to continue to have customers I suggest you all grow up and stop acting like children. Just because you work at a store for kids, doesn’t mean you should...