Moonshot Games - Plainfield — Local services in Plainfield

I made a review a couple of days ago voicing my frustration with the stores blatant disregard for MSRP by charging 200% of the recommended price. While I still think that's a bit scummy and anti-consumer, it's not something I think is fair to hold a store to after they've been screwed over by WOTC the last couple of years.

With that being said, my review is NOT about that, it's about what happened in retaliation to that review. Steven (the owner) decided the most professional approach was to leave a snarky reply to that original review. He got defensive, deflected, and called out that I'm friends with other local shop owners (I assume he was trying to imply I was review bombing him?) This is beyond unprofessional, and validated the gut feeling I had about the store based on those gouged prices.

It didn't stop there, though. Steven decided to leave a sarcastic comment on an item I listed on Facebook marketplace that was completely unrelated to the product in question. I've attached a picture of this comment for your viewing pleasure.

Please don't take my word for it. Look at the other reviews. He does this regularly. Customer service has clearly taken a backseat to...

I know about the affair Steven. I've always known. And here's something you didn't know. You got my wife pregnant. The boy is 8 now. Since that boy was born I've given him nothing but love. And in return he looks at me, smiles, and says "I love you dad". There is nothing quite like being a father Steven. All those moments as you watch them grow up, you are there to celebrate their victories and help them back up after any failure. The love is pure and unconditional. You will never know that. And this is my revenge Steven. What should have been the best days of your life are mine now. All the love you would have received, I have taken that from you. I have stolen your joy.

The community is really great, and they are always willing to give you a deal. 10/10 best...

Great shop, clean and well organized(for a card shop). Stopped in to sell some bulk MTG cards. I hadn't sorted or really any knowledge of what I had. Steven (the owner) was helpful and friendly. He went through probably 6000 cards while I was there and explained what he found. Offered exactly the amount I would have asked for. More than fair for his time and expertise. Like most card shops there are usually regulars and they all were very friendly and fun to talk with as well. Highly recommend checking them out for any of your...