Wings Etc. — Restaurant in Plainfield

I have been coming here for quite some time on the regular. After tonight, I am not sure I will return. I picked up my order to go after waiting 10 minutes to be helped. I ask the gentlemen if there is silverware in the bag he says yes everything is in there. I go to the car and check. I am missing two orders of carrots, a 4 oz cheese sauce, and all 4 ranch that was ordered. So I go back in and let the gentlemen know. He goes on to argue with me saying he knows it's in the bag. First, how rude. Second, I wouldn't have walked my butt back in there for two orders of carrots, 4 ranch cups, and a cheese sauce. Like come on. Just horrible service. After arguing he gets the sauces and hands me 3 carrot sticks. At this point I'm irate and offended. I just went home. I'm upset with my...

Wings are okay. A pound of sauce just slapped on, not tossed. That can be a growing opportunity though. What truly baffled me was the manager Jolanda. Called to make a reservation for a large group. Said she, "We are too busy for that" also literally after making the sweetest hostess play middle man , said "we always have a server call in on Fridays" It was like I was a burden making her restaurant a nice ticket and her server getting tipped fat. She said "just show up and we will see if we can seat you" I couldn't believe her customer service being a manager. We'll we showed up Friday. Not busy at all. Kiara and Logan were amazing and took such good care of us.

Guess who called off. Yep. ...

This is the second time I’ve been to this location in which they only had the bartender waiting tables. The manager is sitting tables, but not telling the waitress which table was first, so of course the people sat after my party were waited on first. We left. Especially with today being the IU vs ND game with people already stacking the bar, they should’ve known to staff more. The manager could have at least taken drink orders too. We waited several minutes to be seated and no one was waiting behind us. So, the table that came in after we were seated should have not been waited on first and the manager needs to communicate better to...