Golden Goose Dallas Legacy West — Local services in Plano

It’s difficult to put into words how special we felt when Henry attended to us, helping us purchase both of our teenage girls first pair of golden goose sneakers. We were on vacation from New Orleans and picked the GG store with the best reviews and this location did not disappoint!

It was after 8pm and as it got closer to closing time, we got nervous thinking we were inconveniencing them but Henry grew even more patient, was very reassuring and never rushed us. This made us comfortable. He took his time to educate us on the brand and customization options available. We ended with purchasing two amazing pair of GG for our teenage daughters. By the time we left, his service was so awesome, even my wife was considering a pair. Henry has exquisite taste and is very discerning and honest. If we suggested a certain styling element and asked for his opinion, if it wouldn’t work he’d be honest and then…most importantly would assess what we liked about that particular element and then would provide an even better styling element, which exceed our expectations. Nothing was impossible, making the event very special and memorable.

It’s not often you come across a Henry, someone that exceeds expectations on every level imaginable, which is why we felt it was necessary to write a review. Every one that served us while we were visiting Dallas, either at restaurants or clothing stores, we would compare them to Henry’s excellent service! Henry if you’re reading this, just know you left a lasting impression on us and our girls that they’ll forever remember. Thanks for providing the Best Golden Goose Experience, making it easy for our daughters to “Dream” and build something special! NOLA customers, for life.

Note: Also, please note, the Artist at this location is amazing…she also deserves an honorable mention - YOU MUST VISIT THIS STORE to see all of her work for yourself! We couldn’t believe how gorgeous...

Sales associates are not good! I visited with my mom, who was seriously interested in purchasing a pair of shoes. I was sitting on the bench while my mom tried her shoes on, and the sales associates made me get up and give my seat to another (male) customer. Before they actually told me to get up, I saw two sales associates literally whispering to each other and looking at me, and could audibly hear them talk about making me get up. I was absolutely DUMBFOUNDED and had no words. I got up, gave my seat to the man, and NO ONE said thank you to me for doing so, not the man OR the sales associates - I just got blank stares from the sales associate and other customers and it was extremely uncomfortable and inappropriate. There were other seats in the store that this man could have sat down but they made me get up and move, of all things. Me and my mom had arrived at the store nearly 20 minutes before this man even walked in, so I cannot understand why they felt that I didn’t deserve a seat, when my mom was about to buy the shoes. Absolutely unacceptable treatment. Me and my mom walked out...

I recently visited the Golden Goose store with my family, and it was an absolutely delightful experience!

My wife and daughters purchased sneakers, and my two daughters even had theirs customized. The service was exceptional—every member of the staff was friendly, welcoming, and ready to assist. The artist who worked on the sneaker designs was not only incredibly talented but also wonderfully approachable and helpful. They made the customization process enjoyable and truly personal.

The entire team went above and beyond to make our visit memorable. The attention to detail, professionalism, and positive energy from everyone we interacted with were truly impressive. If you're looking for high-quality sneakers and an outstanding shopping experience, Golden Goose is the place to go. Highly...