Kathy Adams Furniture + Design — Local services in Plano

My review is on Kathy Adams Interiors generally but specifically on my experience with Kathy R, an interior designer there not to be confused with the owner.

After doing a ton of research, I fell in love with the brand Hickory White and knew what I wanted: something well built, good quality in solid wood that I could keep as a forever piece. We visited a trade only showroom (open only to interior designers) in the Dallas Design District and saw a wooden HW set we loved, so I set out to find a way to purchase it.

We visited and called several different local interior designers and showrooms. Kathy Adams Interiors was the most reasonably priced but what really sold me was the amazing customer service. Kathy knew I had certain constraints and she worked within that; she gave me advice about what pieces would look good, how to mix and match to achieve the look I wanted in my master bedroom, and what pieces I could potentially wait on rather than rushing into purchasing. I never felt pressured here.

I was in contact with Kathy for a couple of weeks before I ever placed an order. I wanted to be sure that I absolutely wanted the pieces I got and I only placed the order when I was absolutely sure of my decision. I probably visited her five times before I ever purchased and she still gave me the same amount of attention every time, patiently answering any questions I had. At the time of purchase, I knew I had made the right decision when I saw how much attention Kathy pays to detail. She had gone to the trouble of calling the showroom I visited to make sure the color and finish details of what I bought were exactly what I saw in person.

Kathy kept in touch over the next two months to give me updates on when my furniture would be in. She told me how long it would take to get to Dallas and then let me know that afterwards, it would need to go through inspections. Because I was expecting a baby very close to that date, she even had them prioritize the inspection of my furniture. Kathy let me know she’d be there for delivery. Her being there was such a relief- she made sure everything went smoothly and was there to oversee a lot of things that I may have overlooked had she not been there.

We were making a big investment in our furniture and it was a relief to have an ally who helped us at every stage and made sure were pleased with our purchase. I don’t think I could go back to buying from big box stores after my experience with Kathy R. and Kathy...

Just moved here to Dallas and needed some new furniture. I researched and found Kathy Adams on Preston in Plano. What a great find. Excellent quality furnishings from top brands made here in America. I found out you may purchase directly off the floor or place a special order in a different fabric or finish. The designer that greeted me was very helpful and welcoming. He let walk thru the store and enjoy it at my own pace and was there when I needed assistance and when I was ready to purchase. So glad I did. Thank you, I will be back...

Kathy Adams Furniture is our go to place for fine furniture. They carry an array of colors, textures and style. The store is great, but its secret weapon are its designers. We worked with Fanchon to furnish our new home. We described our style to Fanchon and she produced a series of designs that blew us away. Each room had a unique theme, yet the whole house coordinates across all rooms. We were amazed and very pleased. She is a gifted designer and we highly recommend Fanchon and Kathy...