Reza's Rugs — Local services in Plano

The experience I had at Reza Rugs was very unprofessional and upsetting. I ordered a rug on a Saturday evening and was promised delivery by the end of the weekend. By the time I paid, the delivery had been moved to the end of the week. I was told the rug I wanted was in the ‘’warehouse.’’ Late Friday afternoon I called and was told the delivery would be at about 5-5:30. At 7:00 pm two men arrived with not my rug but instead two other ‘’choices.’’ I was told the rug I ordered had been damaged in the freeze. It was at that point that I realized there had never been a ‘’warehouse’’ and that Reza had never intended to deliver the rug I ordered because he didn’t have it. Can you say bait and switch? As it turned out I did like one of the ‘’choices’’ and decided to keep it, so that part turned out alright. However I will NEVER do business with Reza Rugs again. He may have thought he got over on me by switching and selling me something I didn’t choose but the joke is on him. My intention is to buy four rugs total, so he may have made one deal but by not being honest and using underhanded practices, he lost three more sales. Now who’s the...

Update 9/22: Reza hit a home run again! The 2nd rug for our foyer was the perfect fit as well, everyone loves the new entry. Saves a ton of time running all over town trying to find the right rug. Reza is great at finding your perfect rug. He is very knowledgeable & listens to your decor preferences before providing the many different options. And bonus, he can provide It at an affordable price. 😊

Love our new one of a kind rug. Reza was so nice & patient while helping find the perfect rug. We looked everywhere & kept coming back to his place. It’s very hard to visualize the new look through a computer screen, so we needed to see it in person & make sure my curtains would blend. I was still hesitant with the gray tones, but he insisted we take it home & try it out. I’m so happy with the new look, the wholesale price, & the overall experience. Plus I was amazed that Reza could get the same rugs I was looking at NFM for $200 less than their sale price. I definitely recommend shopping here for that perfect rug with the affordable price, while supporting local...

I recently bought 2 rugs and a runner from Reza Rugs, and the experience was outstanding. Reza, the owner, went above and beyond to help me find the perfect rug. He even asked for pictures of my living room and dining area so he could recommend the best match for my space — and he absolutely nailed it!

The owner, Reza is extremely knowledgeable about rugs and truly understands how the right piece can transform a room. I’m beyond satisfied with my purchases and couldn’t be happier with the quality and beauty of my rug. The delivery crew is fantastic too! They make sure the rugs are in perfect positions before they leave!

If you’re thinking about getting a rug, don’t hesitate — visit Reza Rugs. You’ll get something that not only elevates your home but will last for...