Patioworld — Local services in Pleasanton

I purchased several items from Patio World in Pleasanton over 13 years ago and all the items are holding up strong. People mentioned their products are pricey but you get what you pay for - high quality and everlasting. I honestly trust the quality of their products and recently went back to the Pleasanton store and purchased a dining table set. The sales rep., Donald Bonasia customer service was the best. I sent him a photo of my deck and he sent me pictures back with options (I’m 30 minutes away). My to go place for patio/deck furniture. Zero sales tax...

I paid for a $2,400.00 U Umbrella on 4-8-24 I asked and made sure they could deliver it before 4-13-24. Julie the store manger check and said they can deliver it on 4-9-24 Great. She said Someone would be calling to me from the delivery department they called me on 4-8-24 AT 11:52 AM Set that they would be there between 7:30 and 8 AM on 4-9-24 I get a phone call at 9:02 asking if I am going to be home. I took off work and missed 3 hours. When I called Julie the store manager did not even get an apology. Would never buy...

The furniture here is ridiculously overpriced. To top that, when we walked in on Sunday afternoon we were not even acknowledged in the store. There was only one sales person and they were busy talking to someone. Besides, we found the exact same items online for a fraction of the price later so the trip was totally...