Players Restaurant — Restaurant in Pleasanton

Had three meals here while staying at the Doubletree for business. First night in town, I ordered the NY Strip steak medium. It was served with a garlic butter seasoning and it had good flavor, was just not cooked medium…was a medium well and the cut of meat was a bit tough. The seasonal veggies that came as a side were heavy with garlic but tasted good. Side of mashed potatoes were solid. Second meal was breakfast. Ordered the biscuits and gravy which came with a meat and eggs. Scrambled eggs were basic and I needed to liven them up with seasoning and ketchup. The bacon I chose as my meat was cooked more than I like my bacon…really overly crunchy. The biscuits were a bit overcooked and the gravy had a sour cream taste, not a sawmill pepper gravy taste I thought it would have. Third meal was a dinner on my second night. I ordered a small pineapple and ham pizza. Sauce was a bit acidic and the crust tasted like the old chef boyarde kits that were popular in the 1980s. The ham was diced ham like you would have in a salad. Service for each meal was not great. For one of the dinners, the restaurant was crowded and the servers seemed overwhelmed taking care of a work event in an adjoining room. For breakfast, no one was in the restaurant at all when I came in and after being seated and saying I wanted to order off the menu, I eventually had to go get the host and ask if someone was going to come and take my order. Wait staff was just standing at the buffet talking and the host had to go and tell them to...

dinner... ordered calamari as the app and rib eye steak as the main... calamari came... took a bite and instantly gave me the feeling that i was chewing on a rubber hot bag... the server came almost immediately and checked with me if everything was okay... i said i'm not sure i can eat it... she took it... i asked if the main was ready and she said she'll check... few minutes passed and the main came... the steak was topped with so much butter that i had to scrape most of it to the side... noticed that the whole dish was kind of hastily prepared like ones you would find in a very busy hawker stall... no presentation whatsoever... as if the rice was just dumped there and skewers of veggies placed on top... oh and the rice was overcooked... the consolation was maria's service so i'm giving it 2 stars......

Food and drinks were horrible. Ordered a steak thinking it couldn’t be a bad choice. I was soooo wrong. .

Had 2 cocktails and couldn’t drink the second. I’ll chalk that up to bad choice.

The steak, however was tough and I could hardly eat it. Almost $50 later, I wished I’d gone somewhere, anywhere but this place. Should have just had the baked potato.

When I came in Sunday, I ordered room service which would have come from this restaurant. Burger was burnt. Absolutely wouldn’t...