Milano Menswear — Local services in Plymouth Township

If I could give 0 stars I would. 2 stars for quality of materials but 0 stars for customer service. I am appalled.

My wedding was 11/3/2018. As a gift to my ushers and ring bearers, I purchased ivory dress shirts, navy ties, and navy pocket squares. A small issue with one shirt; took 5-6 days to resolve. Bottom line... we spent almost $300 on shirts and accessories alone.

My brothers ordered suits to rent. One jacket had a very loose button. It worked but my brother was very nervous to use it. My other brother's zipper would not go up. He couldn't even wear the suit. Thank gosh he had a dark navy suit but it was a little big. It all worked out for the day but such a shame since he paid for it.

My mother went to the store on the Monday after the wedding to return the suits and request a refund for the suit that my brother couldn't even wear. Azzy was incredibly rude - he raised his voice and was aggressive to my mother. He refused to give a refund and continued to become more aggressive to the point when my mother began to cry. He realized this and backed off slightly but it was too late. My mother, now completely offended and appealed by his behavior tells him that she will certainly be sharing her experience on social media and intends on calling the BBB to complain that she purchased a service (aka the suit) and it was defective and couldn't be worn. At this point, Azzy offers a full refund for broken zipper and a minimal refund ($11, seriously?) for the dangling button (hanging down 1 inch by a thread).

Azzy did try to apologize to my mother but it was too late.

How dare this man talk to any woman in this way. Yes, we could have tried on the suits prior to the wedding and requested a new suit but the point of this review was to shame Azzy for talking to my mother, a kind woman, in this way. I will not be shopping from this store again nor will I be recommending this place to friends and family. Terrible...

This place is awesome. I got married on May 11th 2019. I went in there seeking a nice suit for my soon to be. Azzie the amazing staff member helped us find exactly what we needed. The two men also in the wedding party went there. Azzie helped them separately when they came seeking for their suits. He made sure they both got the same suits and they had all alterations done very fast! The suits looked great! They were very reasonable price wise. Over all I had a great experience and will be going there from now on for any suits we need. One more thing... Azzie is VERY professional but has a GREAT personality. He also helped find a d.j. We had steady communication and was able to send him pictures of shoes I wanted matched up. Such a great man! I wish this business the best! They truly care about the customer and not...

My fiance and I walked into this store looking for suits for my groomsmen and the guy Azzy immediately greeted us and began to help pick out some options. I wish I could give him 6 stars - He has exceeded all expectations we could have asked for, not to mention his fun and calming personality helps remove anxieties about decisions for "the big day." More than half of my groomsmen are out of state and He helped coordinate all the shipping and stayed on top of every thing, including texting/calling on his days off. I've been back a few times to buy new items and always make sure he's there beforehand - I won't take my...